Candidate logins are managed by the HelloMonday portal. This is the process to log into the HelloMonday portal, whether it's signing in for the first time, or resetting their password for the 50th time.
- Go to the HelloMonday login page - https://www.hellomonday.co/ - and click the Log In button in the top right of the screen
- The candidate needs to send themselves a Password Reset email. Click on the "Forgot Password?" link.
- Then they enter their email address - they will need to use the email address that we use to contact them/have saved in the portal
- When the password reset email arrives, they click on the box in the email to open their unique link to the password reset page, or copy the link from the bottom of the email. Don’t forget to check the Junk and Spam folder - or the Promotions/Updates folder if it's a Gmail address.
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Choose a new password! Your new password must meet the following criteria:
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Must be at least 8 characters in length
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Must contain at least 3 of the following 4 types of characters:
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Lower case letters (a, b, c…)
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Upper case letters (A, B, C…)
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Numbers (1, 2, 3…)
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Special characters (eg !, #, $, %, ^, &, *…)
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That's it! The candidate will be returned to the log in page to sign in with their new password.
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