If you are locked out of your Hellomonday Outlook account, Job Accelerator Portal or hellomonday Portal, the best way to access support is to email our Service Desk team.
We recommend you save this email address in your phone so that you can access it outside of your Hellomonday related accounts.
servicedesk@hellomonday.co
This team now looks after our IT solutions and applications including both portals.
Please include the following details in your email to them so that they can start the investigation ASAP.
What is the issue: < Portal, Calendar Sync, Email, Teams, Notetaker>
What have you tried so far: <Restarting, new browser, clearing cache >
Please take screen shots to provide us with as much details and data as possible.
If the error impacts your ability to facilitate your coaching sessions or your workshops, please also email the support team so they can assist with rescheduling sessions if required.
JA - careertransition@hellomonday.co
HM - hellomonday@hellomonday.co
ANZ - transitionsupport@hudson.com
Please cc your lead coach in the email to keep them in the loop
Fiona Lead Coach for: VIC, WA, ACT & International Coaches
Shehana Lead Coach for: QLD, NSW, SA & NZ
Comments
0 comments
Please sign in to leave a comment.